Privacy Policy

At Growcare Medical Value Travel (“we”), protecting the privacy of our website visitors and registered users of the Growcare platform is of utmost importance. This Policy outlines our approach to handling your personal data when we serve as its custodian.

Collection of Personal Data

We may collect, store, and utilize various types of information and personal data (“Collected Information”), including:

a. Details about your website and platform usage, such as IP address, location, browser type, referral source, visit duration, and page views.

b. Information about transactions conducted on our website, including inquiries about our goods and services. This may encompass:

• First and last name

• Title

• Contact information (email, phone)

• Professional and personal details

• Connection and localization data

• Application usage and email communication data

• Call recording data

c. Data you provide during registration on our website or platform and for subscribing to services, including first and last name, email, and phone number.

d. Medical reports shared with hospitals/doctors, solely for service provision purposes, not for advertising.

Usage of Cookies and Tracking Technologies

We utilize cookies on our website to enhance your browsing experience. These text files are sent by our web server to your browser, aiding in tracking. You can decline cookies, but this might affect website usability. Third-party providers also use cookies. We may enlist third parties to operate, monitor, and analyze interactions on our site, using their cookies.

Purpose of Collected Information

Collected Information, including personal data, serves the following purposes:

a. Communication through various platforms.

b. Enhancing website and platform usability.

c. Improving your browsing experience by modifying content.

d. Sending marketing communications, subject to your consent.

e. Providing statistical insights to other companies, with no individual identification.

f. Monitoring and assessing responses to user inquiries.

g. Customizing advertising and content, respecting opt-out preferences.

h. Sharing user experiences through blogs, articles, and media.

Lawful Basis

For registered platform and website users, processing Collected Information is based on our legitimate interest in improving user interaction and promoting products/services.

Sharing of Collected Information

We may share Collected Information:

a. With service providers for hosting, email, and marketing operations.

b. As legally required or for legal proceedings.

c. To establish, defend, or exercise legal rights.

d. In response to public authority requests.

Security and Transfers

We take precautions to secure your data, but internet data transmission isn't entirely secure. Personal data is stored on secure servers. By using our services, you consent to data transfer to India and the EU-US, following data privacy rules. We transfer data to third parties as per data privacy rules, restricting direct access and ensuring confidentiality.

Data Retention

We retain personal data until requested removal by you or an authorized person. We may also delete data for system maintenance.

Third-party Websites

Our website may include links to other websites. We want to emphasize that we are not accountable for the privacy policies of these third-party websites or the actions of their operators, including the collection and use of your personal data.

Access to Your Personal Data

If you utilize this website, upon request, Growcare will provide you with access to your personal data. We will also enable you to rectify, modify, or delete any information that is identified as inaccurate or incomplete. For detailed contact information, kindly refer to the "Contact Us" section on our website. For platform users, the responsibility lies with you to keep your personal data accurate and updated, especially contact details required for invoicing purposes.

Your Rights

You hold the right to rectify any inadequate, incomplete, or erroneous personal data. You're also entitled to request access to your personal data, including obtaining a copy of it. In instances where we process your personal data based on your consent, you retain the right to withdraw this consent at any time, without impacting the legitimacy of processing carried out prior to withdrawal. Additionally, specific conditions allow for the erasure of your personal data. You are further empowered to file a complaint with the relevant supervisory authority in your habitual residence, place of work, or where you believe a violation has occurred, if you believe our processing of your personal data infringes applicable regulations. Should you wish to exercise any of these rights concerning the processing of your personal data through this website or platform, please don't hesitate to get in touch with us. You can find further details in our "Contact Us" section.